Shipping & FAQ


What is your Shipping & Delivery policy?

  • Free Worldwide Shipping
  • Easy returns
  • Tracked shipping
Most of our orders take from 7-12 to be delivered*. 

If you have any questions, contact us at any time at: info@sugargunfashion.com
Our customer service will be ready to reply to you in less than 24 hours.

* Depending on the country and specific situations, these times may vary.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office (we advise you check with your country customs if that's the case). 

Payment of these charges and taxes are your responsibility and cannot be covered by us. Please note that we are not responsible for delays caused by the customs department in your country. 

For further details of charges, please contact your country's local customs office.
If I order more than one item will they arrive at the same time?
Most of our products are made to order and in which case some take longer than others. Please do not expect your items to arrive at the same time.
Tracking Number?
Once your payment is finalised and approved, your order will be processed, you will receive automatically all information about your order and your tracking number once your package is shipped.

What shall I do if my order is late?
Please just contact us info@sugargunfashion.com. We will assist you with whatever you need.